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Kafui DeyKafui Dey
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Joshua Owusu-AnsahJoshua Owusu-Ansah
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Herman Wandji Kammi
Herman Wandji Kammi
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Carlos AmoakoCarlos Amoako
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Capt. Prince Kofi Amoabeng (Rtd.)
Capt. Prince Kofi Amoabeng (Rtd.)
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Dr Pamela E. Nkyi
Dr Pamela E. Nkyi
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Lady Dentaa Amoateng MBELady Dentaa Amoateng MBE
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Registration, Welcome Coffee & NetworkingOct. 02
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Opening PrayerOct. 02
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Welcome AddressOct. 02
Event ICUSS 2026 - International Customer Service Summit
starts on
Oct 2, 2026, 9:00:00 AM
(Africa/Accra)
Mrs. Gloria Buckman Yankson
(30 minutes)
Mrs. Gloria Buckman Yankson
Co-founder, PlanIt Events Ghana
Mrs. Gloria Buckman Yankson
Co-founder, PlanIt Events Ghana
Over twenty years of brand communications and hands-on event production experience across Africa and the United Kingdom, and one of the most trusted voices in the African luxury events market. A former corporate executive, she is the co-founder of PlanIt Events Ghana, where she has led the production of high-profile events for global brands and public figures.
She is also the founder of Planners' Hub, through which she has trained more than 600 event professionals across Africa and beyond. She holds an MSc in Public Relations from the University of Stirling and is a recipient of multiple international awards in Africa and the UK.